If you run Promoted Listings on eBay and your ad fees seem larger than they used to be for the same sales, you are not imagining it. Three separate changes stacked up over 2025 and 2026, and none of them came with an announcement you would notice.
From 13 January 2026, Promoted Listings General (pay-per-sale) moved to any-click, 30-day attribution on ebay.com and ebay.ca. Under the new rule, if any buyer clicked your ad for that listing within 30 days, then any buyer later purchases that item, you pay the ad fee — even if the person who actually bought it never saw an ad.
The UK, German and Australian sites moved earlier, and sellers there reported that the share of sales attributed to ads jumped from roughly a third of sales to 80–90%.
In July 2025, eBay removed the small Sold via Promoted Listings marker that used to appear on the Seller Hub order overview. After that, seeing whether a given order was charged an ad fee meant opening the order itself, downloading a report, or digging into payments. (Markers were later restored in some places, but the visibility problem at the moment you accept an offer was never solved.)
That same seller put the practical range plainly: 10%–22% on top of standard selling fees. If your margin is thin, that is the entire profit.
In mid-2025, a wave of sellers reported ad fees being charged for orders that had completed weeks or months earlier, sometimes after the money had already been paid out. eBay staff gave the issue the reference ALERT15992 in the community forums and later described delayed attributions that were being caught up.
The practical consequence: your month-end numbers are not final at month-end. You cannot trust a P&L you have already closed.
| What eBay shows you easily | What it does not |
|---|---|
| Total ad spend this period | Which individual order each ad fee belonged to |
| Ad rate (percent) on each campaign | Whether accepting this specific offer triggers an ad fee |
| Attributed sale counts | Whether the buyer who bought ever saw the ad |
| Fees as they appear in payments | Fees that arrive after you have closed the month |
Related: if the fees you are chasing came from an offsite campaign, see why Promoted Offsite charges keep arriving after you end the campaign. If you cannot tell which fee row belongs to which order at all, see how to read the transaction report line by line.
We are considering building a tool for exactly this — something that shows you which orders were charged an ad fee, how much, and which ones arrived late, without you reconciling CSVs by hand. Before writing a single line of it, we want to know whether anyone else finds this painful enough to care.
If this page described your month, tell us. Leave your email and you will get one message when there is something to test — nothing else.