When did InkFrog shut down?

InkFrog closed on 1 June 2026. Images it hosted for eBay sellers stopped loading, while the listings themselves stayed active.

How can I tell if my eBay listings have broken InkFrog images?

Open an older listing and view it as a buyer. If the photos are missing or broken, or the description HTML contains image URLs from an inkfrog.com host, the listing is affected. Newer listings that use eBay's own image hosting are usually fine.

Does eBay warn you about broken listing images?

No. eBay does not flag listings whose images fail to load, and Seller Hub has no batch image check. The listing still counts as active in reports and list views.

Will eBay restore images hosted by InkFrog?

No. The images were hosted by a company that no longer exists. Unless you kept the original image files, they are gone and need to be replaced.

How do I fix many listings with broken images at once?

First make a list of which listings are actually broken, then prioritise by value. Options include opening listings manually, using a scanning tool that exports a fix list, handing the job to a design company that rebuilds templates, or re-hosting the images yourself.

eBay sellers · updated October 2026

InkFrog shut down. Here is how to find out which of your listings are now showing broken images. A plain-language checklist — no sign-up, no store access required.

InkFrog, the long-running eBay listing-design tool, closed on 1 June 2026. When it went away, the images it hosted for thousands of sellers stopped loading. The listings themselves stayed live — so a seller can have hundreds of active items with no visible photos and no warning from eBay.

Why this is easy to miss eBay does not flag a listing whose images fail to load. The listing looks normal in your Seller Hub list view, in your sales reports, and in your active-listings count. The only way to see the problem is to actually look at each item — which is why sellers with a few thousand listings have reported finding the damage months later.

Step 1 — Are you affected?

You are likely affected if you ever used InkFrog (or a design service built on it) to build listing templates or host gallery images. Three quick checks, in order of effort:

Open an old listing. Pick one you created before June 2026 and look at it as a buyer would. If the photos area is empty, a grey box, or shows a broken-image icon, you are affected.
Search your description HTML. Open the listing for editing and look at the HTML. If you see image addresses containing inkfrog or imgs.inkfrog.com, those images are almost certainly dead.
Check your oldest stock, not your newest. Newer listings usually use eBay's own image hosting and are fine. The damage is concentrated in older inventory.

What eBay itself gives you Seller Hub lets you open and revise one listing at a time, and it can export a spreadsheet of active listings. Neither one tells you which images are broken — there is no batch image check built into eBay. That gap is the whole problem.

Step 2 — Know how big the problem is before you start fixing

This is the step most sellers skip, and it is the expensive one. If you have 2,000 listings and 180 have no photos, the fix is a weekend of work. If 1,400 have no photos, the fix is a different project entirely — you may want to bulk-revise or temporarily end items rather than repair them one by one.

So the first job is not fixing. The first job is making a list of what is broken.

Step 3 — Your realistic options

Option	Cost	Trade-off
Open every listing by hand	Free, but hours	Accurate and requires nothing, but at 20–30 seconds per listing it does not scale past a few hundred items.
Scan your listings and export a fix list (what Mend does)	Free during early access	Only reads the pages you already have open in your own browser — no account, no store permissions, nothing is changed for you. You get a list of the broken items and decide what to do.
Hand the job to a design company	Some are free rescue offers; others charge monthly	They can rebuild templates and re-host images, but you are giving a third party access to your store and letting it rewrite parts of your listings. Fine if you want the redesign anyway.
Re-host the images yourself	Your own time	Safest long term: images you control cannot disappear because someone else's business closed. But you need the original files, and you still need to know which listings to touch.

Common questions

Will eBay restore the images?

No — the images were hosted by a company that no longer exists, not by eBay. Once the host is gone, the image is gone unless you still have the original file.

Does a listing with no photo still get seen?

It stays active and can still appear in search, but a buyer who cannot see the item generally does not buy it. Whether eBay's search ranking specifically penalises missing images is not publicly documented, so treat it as a conversion problem rather than a ranking one.

I found the broken ones. Do I have to fix them all at once?

No. Prioritise by value: items with recent views or watchers first, slow-moving stock last. If a large share of your catalogue is affected, consider ending and re-listing rather than repairing.

How do I stop this happening again?

Avoid depending on any third party to host images inside your live listings. If a service puts images into your description, keep your own copies of those files.

If you want the list of broken images without opening 2,000 pages: Mend is a small browser extension that checks the eBay listing pages you already have open, flags the dead images, and gives you a spreadsheet of what needs fixing. It runs entirely in your browser — no eBay account link, no store permissions, and it never edits anything.

See how Mend works

Independent guide by Anchor Tools · not affiliated with eBay or InkFrog.
Questions or corrections: use the contact box on the Mend page, or email rollcall.help@outlook.com.